Enterprise Program Manager — Commerce

Enterprise Program Manager

Tracking Code
Job Description
The Enterprise Program Manager is an integral part of the Enterprise Program and Management (EPM) department. This position will have responsibility for directing and managing strategic projects to support the key organization objectives. The EPM department is currently being built out and this role will play a key role in building out the EPM department.

The EPM department is responsible for the creation, maintenance and facilitation of processes, tools and templates used for planning, resource management, issue resolution, communication and governance to manage enterprise wide strategic initiatives.  Members of this group partner closely with the enterprise initiative owners to manage the execution and delivery of the initiatives. Key activities include build delivery organization structure, identify resource needs, create and manage project plans and provide dashboard reporting for the project teams, Executives and the Board.  The EPM team works closely with relevant business units to provide the necessary support to bring the proper planning, visibility, accountability and structured process to the enterprise strategic initiatives.

  • Create, implement and champion a project governance model to assure best practices are utilized resulting in successful project delivery
  • Manage execution of enterprise programs and projects from concept through Implementation with a balance of governance and execution, working at strategic and tactical levels
  • Provides services including planning, scheduling, cost-estimating and risk assessment to the enterprise portfolio of projects
  • Identifies, secures, and coordinates implementation of internal and external resources and expertise as appropriate to achieve project objectives
  • Interfaces with all areas affected by projects and ensuring appropriate change management needs are addressed
  • Advises project, program leadership and/or executives at the highest levels about the project portfolio, status, risks & issues, budget and resource management
  • Participate in annual planning regarding organization’s strategic objectives  and evaluation of potential projects, budget and resources needs to support the objectives
  • Ensure portfolio alignment to organizational strategy and direction
  • Develop quantitative and/or qualitative strategic analysis to support decision making
  • Cultivate strong working relationships in the business, technology development teams, and other delivery  and support teams to ensure overall project success

Ability to roll up his/her sleeves and get involved in the details of the project work to ensure the project is moving forward as planned and business expectations will be met

Required Skills
Knowledge/Skills/Experience Required:  

  • 10+ years Business and/or consulting experience in a matrix environment
  • Ability to perform in complex cross-functional, fast-paced business environment and handle multiple tasks successfully
  • Experience in business process analysis and process re-engineering a plus
  • High degree of problem solving and decision-making ability
  • Ability to build relationships across different business stakeholders
  • Superior organization skills with ability to lead virtual teams 
  • Highly self-motivated and strive for perfection 
  • Excellent verbal and written communications skills 
  • MBA preferred
  • Six Sigma Certification a plus 
  • Project Management Certification, PMP a plus 
  • Track record of successful program/project delivery

Job Location

Commerce, California, United States
Position Type

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